March 2014 Archie's Story
Purchased from Peoples Pets, Wootton Basset

In March this year me and my husband bought a cavalier puppy from Mr Kendall in Wootton Bassett, Wiltshire. A day after we brought 8 week old Archie home he started to vomit. My husband phoned Mr Kendall to let him know and told us not to feed him and give him sugar water. He was fine for a day then started being sick again so phoned him again because he wanted to be kept up to date. This time Mr Kendall said not too take our pup to the vet as he was due for his first course of vaccinations and if he got worse he would come and pick pup up and take him to his own vet and give us a full refund. When Archie stopped being sick we took him for his jabs and a general check up.

When our vet saw the vaccination card he was suspicious because of the use of a carmarthenshire vet and Mr Kendall was in Swindon. We were also informed Archie had a Grade 5 heart murmur. We told Kendall this and pretty much said the vet was lying and I quote " I swear vets say that just to worry people and my vet didn't find anything wrong". He says all his pups are vet checked before he gets them and that he is the breeder but on the invoice it clearly states he is not the breeder. This was the last time we spoke to him. Since then we have had Archie MRI scanned because he had always been itchy. Archie who is now 8 months old has Chairi-like Malformation and Syringomyelia and on meds for the rest of his life. We wouldn't change Archie for the world but regret lining this mans pockets.


August 2014 Joey's Story
Purchased from DOGS4US pet shop, Bramley, Leeds.

On Monday the 18th August I purchased a male Lhasa apso puppy from dogs4 us in Bramley Leeds. Staff told me the puppy was 10 weeks old and had a temporary vaccination and didn't need any vaccinations until the week after. My puppy joey was actually born on 20.05.14 which makes him now 14 weeks. When paying for joey we were not told that if we had any problems to bring him straight back. We were advised of times to feed him and how much which we did.

On the Tuesday night after we brought him home on the Monday Joey started to throw up around 1am then this was followed with diarrhea and more sickness on the Wednesday. I had previously taken him to the vets Tuesday morning for vaccinations but he couldn't get these has he not settled in yet. I made another appointment for the Wednesday and the vet advised he had a very swollen and gassy tummy and gave him 3 injections I was advised he should perk up after these.

Joey deteriorated through out the day and at around 10 pm was rushed to the emergency out of hours vet as he was very cold and not responding to anything. The vet said he didn't have a good chance of survival and this would be a long illness. Anyone with a puppy will understand how distressing it is to see your dog ill and not be able to help them. My partner contacted Bramley store first thing Thursday morning as we has already spent 300+ on vet bills . They said it was nothing to do with them and we should of taken him to them - baring in mind he was taken ill during the night and they shut at 6.

Joey was admitted to vet for more treatment on Thursday, the vet advised he has gastroenteritis and he was given antibiotics, put on a drip and given fluids. I visited dogs 4 us Bramley Tuesday morning they refused give me his vet notes and told me the vet would have to ring me. Prior to this my partner sent a letter recorded delivery and an email to show what treatment Joey has had and what was wrong with him. I received a call from a very rude man claiming he was the vet that gave my pup his temporary vaccination. He told me joey had only ever had one check up and told me this was not his problem that the dog was ill he then hung up on me - his name is T A Irvin and works for BVMS MRCVD vet surgery. The tone this man took with me was appalling. I then rang the Bramley shop to tell them and but the assistant who sold me the pup was not interested and told me to ring Manchester store. The manager at Manchester store is called Chris. I have never ever been treated the way she has spoken to me. The receptionist had just as bad attitude. We were told it was our fault as we didn't take the pup back to them for treatment. How could I take a sick puppy to Manchester at 1am when they have NO out of hours vets. They had no response for this.

When I spoke to the manager she continued to interrupt me and wouldn't let me talk using phrases such as " do you just want to be quiet now and let me speak " she advised our letters and email were not received and even though we have a delivery confirmation for the email. This woman is a disgrace and calls herself a manager. My other point is also my pup only had ONE check up on 7th august so how do they know my dog was in good health when he was sold?! They have no proof. We have spent nearly £1,000+ in a week on this poorly pup. I do not promote puppy farms and I have never been a dog owner before so was very blind to what was going on. These people are making a living out of selling poorly dogs. This case is still ongoing. I will do anything it takes to make people aware of what they are doing. I will keep people updated on Joey, we are hoping and praying he pulls through and has no more illnesses. I can only say how much i regret funding such a disgraceful company but i am willing to do what i can for joey.


May 2014 Ruby's Story
Purchased from Richard Kendall, Marlborough Road, Wooton Basset, Wiltshire.

Richard Kendall trades under a pet shop license from Marlborough Road, Wooton Basset, Wiltshire. He buys in puppies from Welsh puppy farms to sell on at profit

Read this warning story from someone who recently bought puppy from him.

I bought a puppy from what I thought was a breeder, but in fact he is a vendor, His name is Richard Kendall and he lives Marlborough Road, Wooten Basset, a bungalow which has a lot of land and houses some kennels further down. It was all very clean, I desperately wanted a CKCS and as I was looking I came across his advert on I pets 4 homes. As he was the nearest to us I phoned him and he had just what I wanted, a little ruby bitch. While we were there a young couple were buying a Cavichon. Once they left we were taken out the back to see our Cav and I fell in love with her immediately. She was with her brother, who was identical to her same size and although they were both tiny, I wasn't unduly worried. We bought the girl and I was told she had been wormed and frontlined, got the pedigree and was strongly advised (as were the other couple) to take out insurance asap. As I always insure my dogs just thought it was sound advice.

We bought her on the 2nd may 2014, and was told to take her to the vets on Friday 9th for worming, I got an inoculation card which said she had the temporary vaccine on 19/4/14, so that was reassuring. Ruby was a quiet dog who didn't seem to like being handled so I put off bathing her as I normally would so as not to upset her and she was frontlined so no need to worry. I took her to vets on the 9th and as she had a slight cough the vets gave her antibiotics and said she's not eating enough as she might not be able to smell the food and gave her a special food. By the sunday she was so listless I was so worried I phoned the emergency vet took her straight up I told the vet her tongue was almost white, the vet checked her and she was riddled with fleas and probably had been since birth, ruby was sprayed completely by the vet and a blood test done she was seriously anaemic, we took her home but had to go back next morning with her, when her blood was tested again she needed a transfusion, it was all done and now Ruby is back to being the energetic bundle she should be.

I phoned Mr Kendall who told me off for taking her to the vet and said I should have phoned him and he would have picked her up and given me my money back. I was distraught so he asked to speak to my hubby, I had already told him she was having a blood transfusion he told my husband "look don't waste your money I will give you your money back and you can get a new puppy" obviously Rubies life was worth nothing to him. I told him we have had all the treatment and he says if I produce the receipt for the treatment he will refund the purchase price how nice of him (not). At the moment ruby is thriving she has a blood test tomorrow and I am hopeful and optimistic. But it has been a real wake up call and an eye opener for me. About what really goes on, the callousness of these people who can just destroy a puppy so easily is really beyond my comprehension. A dog costing £400 pounds has cost me about £1,300 so far but we can afford it and what price do you put on life, I just dread to think of the heartache that could be to someone less fortunate.


10th of April 2014 Max's Story.
Purchased from Kerry Scase, Beech Street,South Elmshell, West Yorkshire.

I would just like to warn people about a Breeder named Kerry Scase from Beech St, South Elmshell Pontefract West Yorkshire.

On Thursday the 10th of April 2014 I purchased a puppy from this breeder who was advertising her litters on Pets4homes. The next day, Friday the 11th april I had to rush my puppy, Max to the vets. A snap test was done and he was confirmed to have parvovirus. I got back in touch with the breeder but she denied he could have caught it at her home. Sadly after fighting for days to try and beat this virus little Max was put to sleep on the 16th of April 2014.

Since the breeder had other litters also for sale I was concerned that this virus would be spread further and that the other puppies may well also need to see a vet. I contacted the RSPCA but can't seem to get them to take any action.

The breeder didn't want to know and pleaded innocent to any wrong doing. After much research I found out that what I believed was a KC registered puppy, was In fact a mother and son mating and a dead females KC details had been used to register my puppies litter.

After a couple of weeks of asking for a refund I finally did get full refund on Wednesday the 30th april 2014. Please be aware, this breered is still advertising pups for sale and parvo virus can live in a premises for a long time.

RUN FREE MY SWEET MAX


20/3/14 Jasper's Story.
Purchased from Linton Pets Store, Ladds Garden Centre, Bath Road, Reading

We bought Jasper from Lintons Pet Store in February 2012. Within a few days he had developed a cough, so we got him checked over by a vet. They informed us he had kennel cough and gave him an injection to help him out. They weren't too concerned because he was quite bright in himself.

We were asked to bring him back for another check up in a few days. At this check up they said he was still the same and gave him some more medicine. He had another check up and we were told they still couldn't give him his 2nd jab because he still wasn't well.

After about 2 weeks of this treatment Jasper became quite lethargic. He had pneumonia & in his last few days he battled really hard, but his little lungs were not strong enough. Sadly he passed away in my 8 year olds arms.

We had Jasper approximately 3 weeks and in that time he was in and out of the vets having treatment.

For a little chap he made a big impact on our lives.

We did take the pet shop to court, but sadly we did not have enough evidence to prove that they would have known he was poorly. However with the help of our vets we did prove he was poorly before we had him.


5/7/13 Sunny's Story.
Purchased from Meurig Kennels, Cilcennin, Lampeter, Ceredigon Wales

I would like you to be aware that September 2011 i bought a Bichon Frise Puppy from Meurig Kennels, Cilcennin, Lampeter, Ceredigon Wales. As you can imagine we were over the moon with this little fluffy Pup and our lives were fulfilled and filled with joy. I studied the website before buying this pup and all seemed okay as the review rate was very positive. However the breeder offered to meet me half way with the pup and I didn’t think twice about doing this as I thought he was doing me a favour and to save me travelling to him.

After a few months of having our puppy called Sunny we noticed his back legs were slightly bowed and found it difficult to walk for long periods of time and didn’t want to go for walks. I took him to the vet and he diagnosed Hip Displaysia which is not uncommon in dogs as they can lead a normal life with this. However this seemed to be getting worse within a few weeks and the vet referred him to a smart clinic in Swansea for further tests which lead him to having Physio and Acupuncture at a clinic in Cardiff to see if this would help. His behaviour seemed to change over time and he was confused when walking, falling over and knocking into things but he never complained and he did sleep a lot. His appetite and going to the toilet was normal so we didn’t know what was wrong with him.

The Smart Clinic in Cardiff decided to refer him to a neurology Clinic in Bristol and after a full examination and an MRI Scan the diagnosis was sadly a genetic disease which he had contracted from his mother. We had to have Sunny put to sleep 2 weeks ago as this condition would get worse and lead to death eventually, so we had to do the kindest thing for him. I have studied this in great detail and found that this can only be passed to the boy dogs and not the girls from the Mother. We have spoken to the breeder and he seemed to fob us off and didn’t seem all that interested, his words were (I haven’t had any other complaints from anyone else and there is another litter coming up at the end of month if you want another puppy. This bitch has had lots of litters)

I am absolutely disgusted with his response as it may be a puppy to him but he was part of our family and loved dearly and my children are very upset from losing Sunny at such a young age as he didn’t make it to two years old, which you expect to have a dog for many years to come and would like to know if any other boy pups have contracted the same thing as my dog has. I am not looking for another dog or compensation but I feel very let down, angry and upset by this awful experience and I feel that justice needs to be done for this poor little dog who we miss terribly.


10/4/13 Simba's Story.
Purchased from Mrs P Davies, Ace Kennels, Cefn Cloch, Meidrim, Carmarthen.

On the 20th may 2012 We found an advert advertising chow chow puppies for sale on pets4homes website, we contacted the seller and arranged to view the puppies. We were lead to believe that she breed her family pets for the first time and only had the 2 chow chows. Upon taking our chow chow (Simba), for his 2nd injections we found out he had a heart murmur also entropian in both eyes and would need an operation to correct them.

At 9 months old he started having trouble,severe diarrhoea and bleeding from bowels. We quickly took him to our vet were he was given medication to stop the loose stools. Simba quickly began losing weight but we were told to change his food. He gained a little weight so we had the entropian corrected at 11 months but we were told the heart murmur had gotten a lot worse from our last visit. On simbas weekly weight checks he was losing the weight again. He was booked in for blood checks on the Saturday .Sadly we lost our loving loyal dog on Tuesday 2nd April 2013. We are heart broken, we didn't even have him a year but we loved every minute with him.

We then found out that Mrs Davies is a puppy farm (Ace kennels) and breeding sick dogs, devastated about this news I searched her on the Internet and found campaigns trying to close her down. Simba only lived until he was 1 year old, from the beginning he was treated as a product waiting to be sold , his life was full of pain and suffering thanks to his breeder, who thought about the money making over the health of her dogs.

There should be a law stopping her from breeding ill and suffering dogs Thanks for reading Simbas story.

click for Ace Kennels information.


4/1/13 Jasper's Story.
Purchased from Mike/Andrew Molloy. Greysich farm, Bretby, Burton on Trent.

On the 1st January 2013 my family bought a gold cocker spaniel puppy from Mike/Andrew Molloy from Greysich farm, Bretby, Burton on Trent. On the 2nd January we took our new puppy for its first injections to be told by the vet that the puppy was very ill, suffering from heart failure. The poor health was clear after spending a few hours with the puppy, due to a hacking cough. After a day of researching how we could treat the dog, we came to the conclusion the only fair option was to put the puppy to sleep. We felt better doing this with our vet rather than taking up the offer of the breeder, to return it for his vet to put down, and swap it for another puppy. When purchasing the puppy, Mike/Andrew was pleasant and seemed a genuine breeder, however after contacting him the day after we bought the puppy to tell him of the puppy’s health, his attitude quickly changed to being rude and patronising. After this we have researched the breeder to find this has happened to others. We have found this ordeal very distressing.


07.08.2012 Bailey.
Purchased from Link Farm in Pulborough.

We had not owned a dog before so I think we were a bit naive, we certainly know better now. On arrival it was very hectic, from memory there were several fenced pens with just newspaper down and some very scared looking pups. We weren't offered to see mum or dad and no explanation was given. The pup was placed in my daughters arms and of course she loved him on sight so we agreed to go ahead and paid £500. We were given a puppy pack and told to feed him cooked chicken and also some of the dried biscuit in the pack. We had a photo copy of his first vacs and were told he has been wormed which she also wrote on the receipt, but really there was no concrete proof of this. We were aware he would need flea treatment asap.

The pup was very dirty and smelly, and his backside was caked in dried on poo, I thought this was a bit odd but decided that it was a farm after all so maybe I was expecting a bit much. When we got home we bathed the poor little fella and cleaned him up as best we could. He seemed ok, normal i thought for a pup going to a new home. He had a runny tummy from the offset, which i mentioned to the vets the following morning as I was taking him for flea treatment, they said it was probably just the trauma of travelling/new home etc and it should settle down, they also told me he had fleas.

The tummy problem persisted, and a week later we had to go to the out of hours vets (sunday eve) as we thought Bailey had something lodged in his throat, turned out to be kennel cough, I told them as well that his tummy was still bad and they decided to do an xray as there could have been a blockage, this proved not to be the case luckily, however back to my normal vets the next morning for two lots of treatments, one for his tummy, and one for the cough, so far vets bills have run into almost £400. I phoned the breeder to make sure the insurance was in place and I was assured it was, she didn't sound too concerned, just said it was farm and dogs catch coughs there's nothing you can do about it. The cough cleared, the tummy got better whilst on the treatment but then got bad again once the treatment was over. We went back to the vets and were advised to change his diet and send off a stool sample (£90). In the meantime, Bailey had his second injections and I was informed he also had ear mites, and another course of treatment was prescribed. The stool sample came back today 31st Oct and we have been told bailey has parasites and will require further treatments and another stool sample in a weeks time to make sure this has cleared, we were also told this could be transmitted to humans.Toxocara.

I would never have believed I could have been sold such a poorly animal, of course we couldn't take him back, and we have come so far now, but I do not want anyone else to go through what we have, these people should not be allowed to sell puppies. I wish I had done my homework better and not been so trusting.


11.2011. Bella's Story
Purchased from Lisa Walsh,operating from Barnham Broom.

My daughter had wanted a labrador puppy for as long as I can remember. Last year when my mother was terminally ill, I decided life was too short and threw caution to the wind (in all directions so it would seem!) and bought my daughter a yellow labrador puppy for Christmas 2011. The advert said KC reg. pedigree, wormed and vaccinated £350. We visited twice and on the first occasion at 4 weeks old when choosing our puppy she was in the front room of the house in a large pen feeding from her mother along with her 4 litter mates. We took some pictures on our phones. They all seemed happy and content and I had no reason to think this was a puppy farm. There was no evidence of any other dogs.

The house was untidy but Lisa was very chatty and welcoming and I thought nothing more of it. I already had a 3 year old Westie that was born in a front room of a house which wasn't a show home (but definitely NOT a puppy farm) and she has been a healthy little dog with no problems. We paid our £100 deposit and were told she would be ready from 25th November onwards. We did visit again 2 weeks later as we were so excited and often passed that way. I rang beforehand to arrange and Lisa was very strict on times saying she had family in hospital so I made sure we arrived at the time specified by her. On this occasion our pup was in the front room again with just one of her litter mates. Lisa said this was to get them used to being away from their mother for short periods of time which I thought seemed plausible. We took more photos of Bella and left feeling quite happy.

We collected Bella at teatime on Friday 25th November 2011. Lisa's attitude was quite different on this occasion. She said she had no puppy packs left and just gave me a typed sheet of instructions on how to care for Bella. I was a bit put out as usually a breeder will supply you with a pack of food for the next few days that your puppy has been weaned on. She also told me she didn't have the KC papers as her partner had died and that they were in his name and the Kennel Club had still not sorted it out for her. I didn't feel I could argue over this as it was such a personal thing so I left with her assurance she would send them on. We picked Bella up and went to leave, she didn't see us out or say Goodbye which I felt was quite rude but we had our puppy and were anxious to get her home. We picked up some of the food outlined in the instructions on our way home and Bella slept peacefully all the way. That evening she was happy and relaxed, ate all her food and we were over the moon with her. That night the diarrhoea started.

It went on and on and I thought it was maybe her adjusting to her new surroundings or maybe I had not got the right food and it had upset her stomach. By the following Thursday it was still going on although she was playful, happy and eating and drinking well. It was that night I too became very ill with severe diarrhoea and a fever. On the Saturday morning my sister took Bella to the vets for me as I was too ill to go out. The vet said Bella may have Parvo virus. They gave her an injection, said to feed her on chicken and boiled rice small amounts 6 times a day and to keep a close eye on her. This set me back around £80 within a week of purchasing her.

Gradually she began to improve and over the next 3 weeks we both got back to full health and we began to enjoy her properly. I didn't think any more of it or consider contacting the breeder as I thought it was just bad luck but had turned out okay. That was until Bella started limping in October this year. I took her to the vets hoping it was just a sprain but in my heart I felt it was more serious. Nothing could have prepared me for what was to unfold though. The vet examined her and thought she had mild elbow dysplacia in her front left leg. I had insurance but only for a 12 month condition however I was not unduly worried as on speaking to a friend who had labrador with same condition it was treated and he had recovered well. We were referred to a specialist clinic who did a CT scan on Monday 17th December. The results were shocking. Not only did it show the dysplacia in Bella's elbow but both of her hips are severely affected and she literally has no proper hip sockets, the bones have just formed round to stabilise her and somehow she manages. She doesn't appear to be in any pain and there was nothing to suggest there was a problem with her hips. The vet asked if I had any contact with her litter mates which I did not so this week I have been doing some research and I am totally devasted to learn that not only my beautiful dog has so many problems but this breeder is responsible for so many more with various health problems.


15/10/12 Daisy's Story.
Purchased from Sean at Link Farm, Wiggonholt, Pulborough.

I was looking to adopt a Jack Russell, as I've loved the breed since I was a small child and was ready to open my heart and home to a new dog after the passing of our beautiful 16 year old family dog in the year of 1999. We've had no other dogs since.

After enquiring at all of the Sussex rescue centers, I was told the Jack Russells currently there had behaviour problems due to abuse or un-experienced owners not treating or training them properly, and all whom I spoke to advised me as it would be my first time owning a Jack not to adopt them as they are a very challenging and demanding breed. I was disappointed, as my aim was to adopt a rescue animal as all of our previous and current animals were and are rescues. And the main thing that attracted me to the Jack Russells in the first place was their cheeky personalities! But I took the advice to make sure the best outcome for myself and the potential new dog. (Note: Most of those rescue Jacks I enquired about have now found new homes with experienced owners, I made a point of checking up on their progress and stories!

I came across an advert by a Jack Russell breeder by the name of 'magshappy' on the 'Pets4Homes' website. This person claimed they were 'experienced' and bred 'all types of small breeds' (In their own words: 'Jack Russell Minis, Jackuahuas, Cocker Spaniels, Pugs, Jugs, Chugs, Cavachons, Shit Zus Toys, and Bishon Frises') and that all of their puppies were vaccinated, de-flead, wormed etc. They also stated each puppy came with a Puppy Pack and were from a 'super healthy family'. The price was £225 for each puppy, which they advertised as "Miniature Jack Russells". They also stated they were 'very proud of their puppies' and 'liked to keep in contact where possible, and were all on hand to help and advise.

I booked an appointment to see the remaining Tri-Coloured female puppy via telephone, which the breeder's wife claimed 'another four people wanted to see' and she 'was ready to go that night if I wanted her'.

The female puppy was in a small octagon-shaped wire pen in an open stable with her two remaining brothers. There was heat lamp above them but they had no toys, one food bowl they had to share between them (though I saw no water), no blankets and their bedding was simply shredded newspaper. The mother and father were not present and nowhere to be seen. There was a female mother dog with a big litter of about six puppies (which the owner said were Jackuahuas) in the bottom of a converted rabbit hutch, also in the stable in the far corner. They had a few of these empty converted rabbit hutches in the stable which were rabbit hutches which usually have a ramp underneath which leads to a small run; They had simply removed the bottom of the hutch and the ramp and put both her in her pups in there with shredded newspaper and a heat lamp. There were also other empty small octagon-shaped wire pens, lined with shredded newspaper.

The female puppy seemed very scared and shy, and also her belly seemed very bloated compared to her brothers. But I fell in love with her at first sight, and knew I wasn't leaving without her. The breeder said she was 8 weeks old. I paid for my puppy and the he took my details. He did not give me a second name however, only his first name, which was Sean. The breeder said they usually give puppy packs but they 'had run out'. He also said he 'couldn't breed these puppies quick enough' and they 'sold fast'. He did not give me any food for the her, he just told me by word of mouth what he had been feeding the puppies. He said she was insured for four weeks, and if I had any problems simply 'give him a call'. The man smelt faintly of alcohol which I didn't particulary like, and the general feel and vibe I got from him was he was simply seeing these puppies as a money-making scheme.

The puppy I bought, whom I named Daisy, ended up having Kennel Cough and respiratory problems and had to be put on antibiotics. We own no other dogs and no dogs visit our home, and my vet said she most likely caught it at the breeder's stable from the other dogs he had there. She was not vaccinated, de-flead or wormed. She had fleas, so we had to treat her and also our whole house to make sure we killed all fleas and eggs. Also because of the antibiotics, she couldn't get her routine vaccinations to protect her yet which puts her even more at risk. She also has one toe missing from a foot, which could have been a birth defect or lost at a very young age. She has a hernia which explained the bloated stomach (which could have been heredatory or due to rough handling), which after confronting the owner on the phone that night after her diagnosis said he knew she had the hernia but didn't mention it as he 'didn't think it was that important'. When I asked what worming product did he claim to use, he simply said the product he used only had a 10% success rate. I had to pay £66 in total for Daisy's treatment, which the breeder said he would send a cheque in the post for. (His wife in the background was shouting and saying they would not be paying) It never came. My vet said the hernia can be removed when she is spayed, but if I didn't want to get her spayed I now have no choice, as the hernia has to be removed regardless. I planned to get her spayed anyway when she is old enough, but the breeder didn't actually give me a choice. Her vaccinations will also cost me another £32 when she has finished her course of antibiotics and well enough to receive them. The insurance which they gave me for the puppy covered none of the costs, everything came from my own pocket.

Everything the breeder stated in the online advertisement was misleading and false. Barely a week after I purchased Daisy, the breeders had placed another three adverts for three new litters of puppies. I ended up contacting the RSPCA over this matter because I didn't want this to happen to anybody else and was worried for the other puppies they had for sale. They investigated, and the RSPCA officer I spoke to said someone had 'tipped the breeder's off' that they were coming, and they found no evidence of other puppy's with fleas or kennel cough. But he also added due to the breeder's being 'prepared' for the un-announced visit, any evidence had time to be removed. He said they weren't actually breeders; the reason the mother and father were not present is because they purchased the puppies from a puppy mill in Wales. They were simply buying puppies from stockists and re-selling them for profit. I was shocked and disgusted. I was heartbroken because I felt like I had condoned this sort of trade by buying Daisy. But at the same time, I was glad I given her a life she deserved. So I am torn.

I would not take my puppy back or change her for the world, I'm just angry on her behalf that she had to go through a horrible time health-wise due to negligence of irresponsible sellers. She was also very possessive of her food and eat it too quickly for a while and gave herself hiccups, because she was so used to having to fight for her share over one food bowl. She has now learnt that her food is hers alone and nobody is going to steal it from her. She is now a happy puppy and has settled right into our family.

I wan't to make sure this doesn't happen to anyone else, to do what's right by the puppies they are selling, and want to put a stop to what these people are doing. Please, DO NOT buy from so-called breeders and support this horrible trade. Look into rescue centers and put yourselves on waiting lists for dogs needing forever homes, instead.


11/8/12 Willow's Story.
Purchased from Jenny Mitchell, Oakdene, Church Lane, Horsham, Sussex

I bought a puppy from Jenny Michell, Oakdene, Church Lane. Horsham, Sussex. On the 30th of July this year, I had several conversations with this woman prior to viewing this pup, she seemed ok, helpful and friendly, she told me that the pup was bred by a 'lovely little old lady' but it was not possible to see mum. However I went to view pup, I just new when I walked into the house this was not a good place

A female pup was brought to me, I asked to go to see where the litter was, she said I couldn't due to health and safety !!! This poor little animal was given to me, I knew it was sick, I questioned its health, they tried to assure me the pup was fine....I gave her £400 and took the dog I just could not leave it in that condition. I asked about papers she said she didn't believe in KC registration ?? I asked if I could have a blanket that the puppy was used too so I could settle her into her new home, she told me she didn't believe in that either, she told me to take her home and bath her, she told me she had studied dog physiology and psychology and there was nothing about dogs that I could tell her.

There was no puppy pack I was just told to feed her Beta puppy. On the phone I was told she was 14 weeks old, when I got there I was told she was 9 weeks old, she was in fact born 15th May 2012 and is now nearly 12 weeks, to see her you would imagine her to be approx 5 weeks. 12 hours later she was at the vets....FACTS she was full of worms extremely under weight I could feel every bone in her tiny little body filthy, poo was caked all over her rear breath was foul she had been eating poo dehydrated had a temperature lethargic and unable to walk properly extremely shy and withdrawn had not been vaccinated Her tummy was extremely distended. When I picked her up she threw her head back, the vet said this is a sign her glucose levels were low

VET PRESCRIBED Two suspension fluids,an antibiotic injection,an injection for worms ( I have never seen so many worms come out of a dog in all my life) she had to be rehydrated had a course of antibiotics needed to change her diet as she could not keep anything in medicine for her ears, no mites, but filthy I was told on no account to bath her but just gently clean her rear with a soft cloth and puppy soap. According to the vet in Wales she was healthy on checking, she was wormed with Vanguard, given flea treatment, Stronghold, but only vaccinated for Parvovirus ( which is probably the breach of Jenny Mitchells licence).

My vet told me any more deterioration in her to get her to the veterinary hospital urgently, fortunately that was not necessary. My vet has told me to expect health issues throughout her life, I cannot tell you if she is a full bred Bichon Frise but she was sold as such. I have my doubts. I reported this woman to RSPCA who went out that day they told me she was known to them, they had been about 7 times but every time they visited either by appointment or unannounced she did meet the requirements. I have also reported her to Trading Standards at Sussex Borough Council they visited her that day, she is licensed to breed and sell puppies, however she has breached her licence by not vaccinating the puppies according to the regulations. I have yet to hear an outcome from them, they are also aware of this woman.

This woman advertises through Friday Ads on the internet......but the site looks more like a proper web page. Be assured this puppy will have the very best of everything, I know I have made a mistake by buying a puppy from a source like this I hope anything I have written will contribute to helping stop this awful trade


2012 Max's Story.
Bought from Anipals pet shop, London

We bought a 5 month old Westie from Anipals Kennels in London back in June this year 2012. He was thin, had dirty eyes and his coat was in an awful condition. We simply couldn't leave him there so we bought him home. He really was a pathetic little mess! Anyway, the very same day as we got him he had blood in his poo that simply became worse every few hours. The skin in his ears and around his eyes were pink and translucent like a piglets where he had not had any daylight. After at least 2 weeks of intensive medication including Pro-Kolin, Panacure, vet prescribed antibiotics and special food and more, plus a lot of TLC, he began to buck up.

So from the 15th June till now he has finally become a healthy, handsome, loving and playfull pup who I fear had he have been left there would now be dead. The vet seemed to think he had Colitus that he'd had for a while. Of course Anipals deny all knowledge of there being any blood in his toilet! I just thought we should let others out there know that if they do buy an animal from here to expect problems and no backup/come back. The other pups were kept in clean enclosures, i have to say that however they did not look happy and as far as we know they are only taken out into the yard out the back of the shop where there is no grass to exercise. I feel so bad for the rest of the animals there, and there were a lot!


2012 Alfie's Story.
Purchased from Lisa Walsh,Green Acres farm

Green Acres farm in Tasburgh, Norwich Norfolk. Note; Giardia is contagious to humans and can make you very ill indeed.

We wanted to get our disabled 6 year old son a puppy for xmas just gone. We'd been promising him for years. We managed to save about £400. Came across Mrs Lisa Walsh offering KC reg, Pedigree, vaccinated and wormed Labrador puppies ready for end of Nov for £350. Sounded perfect for us as couldn’t find any others ready for xmas time. Checked her out, all seemed ok at the time, none of this puppy farming information came up, I’d never even heard of it till now!

So we called and went to view the pups at 4 weeks old. I did think it was strange that it was all set up in her front room, pups were there with mum who seemed and looked healthy and was friendly. She said the dad was out working on the farm. It all looked ok tho so didn’t think much of it, I did also notice there was another room with several cages containing terriers. She said she usually has them in the barn but as it was getting cold she's got them inside. Didn’t think any more about it. Mrs Walsh was friendly, chatty and bubbly, her son was there in and out. We fell in love with the only golden boy in the litter, which is what we really wanted, he was a nice size and sooooo cute. That was the pup my son wanted so we put down a deposit of £100. She said we could collect him on 26th November when he would be 8 weeks.

The day came, we collected him, she went to get him from the barn. We paid and she said she would have to post out his pedigree papers due to the kennel club delaying things because its all still in her dead husbands name, she said he died 2 years ago and they still hadn’t sorted it. She put on a good act and I felt sorry for her so agreed and took him home. We called him Alfie.

All was going well till he had a poo, it was sooo runny! Phoned her and she eventually got back to me after 2 messages. She sounded concerned for him and advised me to give him some normal milk with weetabix. I thought this was odd advise as it would surly make it worse. I also asked her where his pedigree was as had not recieved it and she said she'll chase it up. I wasn’t happy, it was late so I emailed the place where we had got some food samples, which Alfie loved. CSJ foods, they are absolutely fantastic! I spoke to the kindest lady, Ceri, and she advised me to get a vet to test for Giardia. Took him to the vets and it was confirmed. With the help of the vets and Ceri, we got Alfie healthy. Or so we thought!

I've given up trying to find out when I'm going to get Alfie's pedigree papers as still not got them! Alfie is 9 months old now and has just been diagnosed with Hip Dysplasia. At first we thought he has snapped both cruciate ligaments in his back legs but the vet misdiagnosed. After being referred to a specialist, more xrays and tests, we were told his legs are fine but his hips are in a terrible state and was most definitely born with Hip Dysplasia! We were totally devastated! He needs both hips operated on to replace them both as they are so unstable and arthritis has already set in. He is a little too young to do this surgery yet, needs to be 11 months. So now he is faced with another 2 months of pain and suffering.

He tries so hard not to let it stop him doing anything but I think he knows that he's gotta rest. Its proving very difficult to keep him rested and we got months of it to come! His puppy years have been taken away from him and from my son too as they cant enjoy their time together as much as they want to and used to, the last few weeks he's gotten a lot worse and its so heartbreaking to watch. And I honestly don’t know how Alfie has got thru this. He's a nutty dog and still wants to be that bouncy crazy pup. I think he's slowly realising that he's got a problem and needs to rest!

The next 2 months are crucial to him, he's got to rest like he was in a cage, we don’t have one and I don’t believe in caging an animal so we confine him to the hallway with baby gates. Its gonna be a very long and incredibly hard journey but i am determined to get Alfie through this. And although we got one of the best insurance policy's for him with £10,000 cover, we will probably still go over and have to find a few grand. Each side of the hip costs £5,000 so thats £10,000 already. We've already used £700 on xrays and wot not so we are gonna have a big vet bill plus our premiums will go thru the roof!! I wasn’t really interested in getting our money back on him but this is costing so much money and we are not people that have money to spare! Its turned into a complete nightmare and all because of that evil, twisted, money mad excuse of a woman! I decided the Pen is mightier than the sword. So, I am going to report her and complain about her disgusting so called business. I will send it all with a detailed letter to Trading Standards, the RSPCA, her local Council and the Kennel Club.


Nov. 2010 Spud's Story.
Purchased from Dogs4us pets store

I cannot blame anyone else for the mistake we made in ignorance and we can’t use that as an excuse but we were guilty of impulse buying a beautiful little puppy from Dogs4Us on 30/11/10, Black Deejay Lad became Tyke (nicknamed Spud’s) and our 3rd staff! Even when we were told that he had to be registered with the KC as part of the purchase agreement we couldn't refuse as having that cute little 12 week old bundle in my arms I was in love and he was coming home with us. Everything was fine until April 11 when we noticed that after long walks over the moors where we live Tyke would start to limp and pick up his left back leg. At first we though he had pulled his leg as he was very much into rough and tumble and loved nothing more than throwing himself about with our older dogs but after a couple of weeks it became much worse and he was almost lame. This was when the trouble started and he was only 8 months old.

To cut a long story short, after numerous tests and x-rays Tyke was diagnosed with a stage 4 luxating patella in his left leg which would require knee surgery to correct. The x-rays also showed that he also had the same condition in his right knee, possibly a stage 3, (we later found out it was a stage 4 as well) but at that time it was not affecting him so it was decided to leave it then. Just after his 1st birthday in August 2011 he had his 1st operation which did not go to plan, when they opened up his knee they found that his joint was deformed which made it much more complicated and we were told that if this didn't work then the leg may not be able to be repaired. He spent 5 days with the vet following the surgery due to an allergic reaction before he was allowed home, much to our relief. From discussion with specialists and research we found that Tyke’s condition is genetic and is quiet unusual in staffs, it mainly affects small dog breeds or very large breeds. The fact that he had stage 4 in both his hind legs meant that either one or both of his parents would have been significantly affected by this condition, it would have been visible to the owner and should not have been allowed to breed as this condition is passed on to offspring.

We contacted both Dogs4Us and the KC and were disgusted to find that although they both made sympathetic noises they were both going to do absolutely nothing about it. I just want to make it clear to everyone so there is no confusion this was NOT about getting compensation this was about trying to learn from our mistake and stopping any other dog having to be born and suffer the same as our baby did.

Almost a year on and we have now found out that Tyke suffers other minor conditions all of which our vet believes are related to over breeding. He is today undergoing his 2nd operation to correct his right knee which started to show signs of going lame 8 weeks ago and could face further surgery on either knee as they cannot fully correct the damage he was born with. We are hopeful this time that there will be no complications following the surgery. He has a future of constant medications and arthritis in both knees and hip to look forward to so far but as long as he’s happy and healthy we will continue to give him what he needs. He’ll be 2 on 08/08/12 and he has been through so much in his short life, not to mention the cost for his treatments as insurance is a nightmare now! My biggest hope is that after reading this if just one person is put off from buying a puppy on impulse or in ignorance and does their research before buying to check any connection for puppy farming then sharing our mistake has not been in vain.


April 2012 Rosie & Dylan.
purchased from Jenny Mitchell.Oakdene, Church Lane, Horsham Sussex

We bought a puppy on January 29th And fell in love with her straight away, forgetting to ask the relevant questions about viewing the whole litter, mum etc. She was full of worms and have now found out we didn't get the breed we thought we were getting. We bought a bichon but she is in fact a cross. We then decided 4 weeks later to get another puppy so they have each others company. We were told he was 8 weeks but he was just 7 weeks. He was unable to walk and was full of worms and has ear mites. Again couldn't see the whole litter, he was kept in a shed in in the sellers garden with no mum. The vets are currently questioning if he is blind and if he has neurological problems and the bones in his skull not forming properly. I'm concerned that 2 separate litters were full of worms and ear mites, and Dylan's future is uncertain.

Jenny Mitchel operates from a private residence under a pet shop license. Please be aware puppies are bought in from Welsh puppy farms.


March 2012 Marley's Story.
Purchased from Aardvark Kennels

After weeks of searching for the ideal puppy me and my son finally fell in love with a golden Labrador at Aardvark kennels. We went to pick pup up and once there I realized this was not a breeder. I told my son to put puppy down as he sounded wheezy, but he really wanted pup. As we were deciding on pup the owner asked his partner or assistant to groom and clip nails of the pup. The assistant kicked the pot of clippers etc across floor and grabbed my pup with force. At this moment my decision was made to take pup away from this place.

I was told he had been fully wormed and intranasal for kennel cough. A week later at 10 weeks I took him for his second injection to discover this vaccination is not used and he was not treated intranasal it was all in vaccine which is no longer used as intranasal is best treatment. My pup has very swollen stomach from worms and ear mites so bad the black was coming out of ears. I emailed the kennels with no response. He was then diagnosed with kennel cough. Finally after all treatment at 5 months he was finally allowed out.

Sadly after just 2 weeks he was lame. He was referred to consultant after vets discovered broken fragments on x rays. He then had to have operation to repair the joint as he had elbow dysphasia. I mailed the seller again who accused me of being a bad owner and I should of noticed my pup was ill and not left it for so long. My vets were looking into his leg from 4 months as he limped, but being a young pup jumping in garden they first thought he had pulled something in leg. He is now recovering very well to treatment and is finally going out and doing what pups should do. I feel his puppy yrs were taken away from us through worry.

Although dog was insured it went over claim amount and I have suffered debt problems since and am now taking anti depressants (we got dog in first place as I was low) but this just resulted in me having treatment. The breeder of my puppy is under investigation due to bad conditions and I feel Aardvark would of known the conditions. Marley is my life now and a beautiful dog but shame he had such a bad start due to neglect.

Please don’t purchase a puppy from Aardvark Kennels, like me you will be keeping the trade up for puppy farming.


Feb 2012 Lily's story.
Purchased from Oak Tree Kennels

Hi there here is my story it is true and i give my permission for it to be published...

My husband and i felt it was time to add a new puppy to our family we already had a springer spaniel. He found some Border Collie pups for sale so we went to have a look, as soon as we drove in i knew something wasn't quite right they advertised as a rescue centre......however it was obvious to me that they were not. We were at Oak Tree Kennels in Chippenham. To be fair to them the premises were clean and the pups all looked healthy. We were shown the border collies but had to look through an open door we weren't allowed into the kennels, a small blue merle caught my husbands eye, i asked if we could see her and mum she was honest and said they were rescued from Wales.

We looked at the puppy and of course fell in love with her, however i noticed her eyes were a bit strange i questioned this and i was told that the puppy had been checked and she had micro opthalmia but her vision was fine i couldn't bring myself to leave the pup there so we agreed to purchase her left a deposit to come back the next day to collect her.

On collection day and after reading up on micro opthalmia and the fact that this pup was mainly white and i worried if she would be deaf also i asked if we could see the puppy in the open the member of staff agreed i was happy the pup could here but her vision didn't seem 100% i was assured it was and i just wanted to leave so we left with the pup and went straight to the vets. The vet also wasn't happy and we made an appointment to see a specialist. On the whole the pup was completely blind and may loose her eyes in the future. I contacted the kennels and informed them and asked for purchase price of the puppy back she refused. I then threatened her with small claims court and the fact that on the vaccination card a vet in Wales had done the initial vaccinations and that the address of the breeder was meurig kennels in Ceredigion had been scribbled out and that i knew she came from a puppy farm she eventually sent me a cheque for the full amount.

Lily has a fantastic life and doesn't miss out on anything she is a lovely girl and so affectionate and i wouldn't swap her for the world, despite being blind she is so gentle with my young son. One of her eyes had deteriorated a fair bit it has a detached retina and has gone from blue to a brownie green colour vet says is cataracts but she is our little angel. If i ever went to one of these places again i would turn around and walk back out because once you see the pups then that's that. I have attached some pictures of lily.


Oct. 2011 Meg's story.
Purchased from M. Molloy Derbyshire

Our Cockapoo Meg born on 23rd April (we believe, but not certain) We responded to an ad in breedersonline and K9puppies websites by Mike Molloy, he was very plausible and patronising saying he had bred dogs all his life. We collected her on the 12th June being told she was 8 weeks old. Straight away we realised she had ear mites and got some drops from our vet.

After 5 days she had terrible mucus and bloody faeces, we went to our vet again to be told it could be the food recommended and supplied by the breeder. He provided some intestinal food, she got worse so we produced a faeces sample to the vet, this went away to the labs, (copy attached) She had Giardia very badly, I also caught it and also lost a huge amount of weight (1 stone in 6 days) After the diagnosis we both had to take medication at the same time to avoid re-infection.

I notified the breeder Mr Molloy who said there was nothing wrong with his dogs, it was my fault! Since then I have met and corresponded with 5 other owners of puppies from Molloy, they all had problems, he passed the blame back to them. Sadly, one of the puppies died within 10 days, Milo belonging to Helen. Molloy, when told, said it was not his problem and she had killed Milo! We reported him to East Dorset District Council and RSPCA Inspector Hammond, they both visited him and were starting prosecution.

Molloy moved in Sept to: Bretby BURTON-ON-TRENT DE15 0RH. Please be aware!


Oct. 2011 Chilli's Story.
Mr Mark & Mrs Sharon Bartlett of Arcticwolves, KC affix Engbull

I answered an ad in April this year for an Alaskan Malamute/Siberian Husky mix puppy, after phoning the breeder, checking their website and asking several questions we decided to go and visit the pup and his family, the breeders were also known as Huskamutes.co.uk, Lampeter, Carmarthenshire. They were licenced through the Carmarthenshire County Council. When we visited the puppy we were taken to an area outside where we were shown mum and dad in a kennel, we were then taken to another area to see the puppy, when we asked why he was the only puppy left out the litter as he was then 12 weeks old, we were told they were let down by a timewaster who had left a deposit on him and after several attempts to contact them they had no joy so decided to sell this puppy at "below half price" as they needed to go on holiday and didn't want to leave the puppy at home unsold as he would be difficult to sell when they came back due to his age. We decided to buy the puppy and were told to go inside and complete some paperwork, it appears that there was some communication by phone with the breeders and once the paperwork was completed they were waiting by our car holding the puppy, they asked where he was sitting and placed him in the car, we were told he was dirty as he had been rolling around on the newspaper in his pen, but once in the car and on closer inspection were realised how dirty he was so we took him home and bathed him, he also had thick black wax in his ears which we later found out were mites.

As we had travelled 4 hours back home we let the puppy sleep most of the night in his bed, it wasn't until early the next morning I got up with him I noticed he was bumping into things, after taking him out into the garden I then tried playing with him but he became very withdrawn, and he was wincing away from the sunlight. I asked my husband to look at him and he said call the breeder after 8am. I called the breeder and expressed our concerns about his vision, she said don't worry he was checked by my vet and there is nothing wrong with him, this breed is laid-back and clumsy, not to worry he is not used to furniture as he has been kenneled outside in a large open kennel, she said she was going on holiday that morning but if I wanted to bring him back it would be after the 12th May which was nearly 3 weeks away. We decided to take him the vets the next day and the vet had the same concerns as us and referred him to the Opthalmologists for some tests.

After several tests and scans it was confirmed that the puppy was totally blind with detached retinas in both eyes and a small chance of cataracts forming, and this was probably from birth, we were totally devastated but this was our dog and we wanted to keep him. It was only then when we looked back at how the sale was carried out that we knew the breeder had known, they had apparently been breeding this breed for 12 years and hadn't noticed anything wrong with this puppy after having him for 12 weeks? I don't think so! We emailed this breeder with the findings and offered to keep our puppy and give him the best possible home but after several attempts to come to some sort of arrangement to refund us what we paid for him and what we had spent out in vet fees she became angry and refused unless she had the pup back. I then reported her to Carmarthenshire County Council, who said they visited the property and found everything in order for the licence requirements and couldn't do any more I emailed the kennel club also and reported them to the trading standard.

Our puppy will require specialist check-ups every 6 months to check the pressure of his eyes and prevent any cataracts forming. He is now 8 months old, we believe that during his first 12 weeks of life he had no human bonding what so ever as it has taken us all this time to get a tiny amount of affection from him but we have other dogs who he is totally soppy with. We love this dogs to bits and he is in the best home he could have, he also has a big fan-club at the local park, but had I known all this before I would have stayed clear. We are now in the process of taking this breeder to the small claims court but this to me if anything will only deal with the financial side of things and I wouldn't like anyone else to buy from this breeder and go through the same devastation as our family have. I would like to make you aware of this breeder because after we bought our pup we have noticed she has given away several adults dogs of the same breed as ours free and is still selling numerous pups everyday on the free sites

Update 21/3/2012

Chilli's owners were court in earlier today and got justice for Chilli. Mr & Mrs Bartlett of Arctic Wolves have been found guilty of deceiving them in the sale of Chilli, in their absence they were ordered to compensate owners for £450 plus court cost.

Update on Chille 12/1/2012

More bad news for this dear sweet pup. He has now been diagnosed with elbow dysplasia and has undergone surgery on both elbows to remove loose bone fragment and cartilage, which will in the long term leave him with early arthritis, all due to his bad breeding.


2011 Buster's Story
Cremdella Kennels, also know as Capella Cockapoos,Willow Park travellers site in Becks Row, Suffolk.

Last year me and my partner decided to buy our first dog. We found an advert on an internet site for a little westie. We called Cremdella Kennels in Suffolk and arranged to view the little puppy. We travelled the long journey to Suffolk and it brought us to Mildenhall,

The kennel owners seemed ok and I was pleased the dog came with a full vet check and was licensed by the local council, so we handed our money over and we took home Buster, my little westie.

When we got home we noticed Buster had terrible diarrhea. I called the vets and they suggested rice and chicken diet. This did not work, so I took Buster to the vets with a faecal sample. The vets started Buster on anti-biotics and sent the sample away for testing. The sample came back as poor Buster having Ecoli poisoning. Buster had also had to start on a stronger set of anti-biotics. My friends daughter had been handling the puppy and came down with classic signs of Ecoli poisoning. The doctor suggested that the little girl be tested for Ecoli. My heart sank. Luckily the little girl was Ecoli clear. But I was told we had all been very lucky.

Buster started to have some strange behaviour and one day he snapped at me. I also noticed Buster was excessively chasing his tail. I went to look at my friends puppy and realised there was something wrong with Buster. I was also sick of people stopping me in the street questioning me if Buster was old enough to be out for a walk. I went home and immediately booked an appointment at the vets.

I took Buster to the vets and asked the vet to confirm Buster age and give my little dog an MOT. My vet confirmed my little dog was 2 weeks younger than the vaccine card stated and what the kennels had sold him to me as, by looking at the dogs teeth. My vet started to get worried as he noticed that one of Buster's pupils would not dilate. This means there is pressure on the brain and was causing him to tail chase and be aggressive. The vets book Buster in for an MRI scan. There were other physical signs on Buster that it was possible Buster's parents were interbred.

The next day, Buster was playing in the garden and had an enormous burst of energy. After 5 minutes of running around, I noticed my little dog was having problems walking and kept failing side ways and seemed disorientated. I went and called Buster and he fell on his side and started to have a seizure. I called my vet as the seizure was happening and he explained to me that he had spoken with the neurologist who he was due to see and he believed that Buster could have Hydrocephalus. Because of the puppies age, the prognoses was grave and the best thing I could do is put the little dog to sleep. After the seizure, Buster back leg kept giving up. I had my little dog only 4 weeks and there I was taking him to be put to sleep. It broke mine and my partners heart.

If you want to buy a puppy, please don't buy from these kind of establishments. I am about £1000 out of pocket but don't regret a penny. I know i did the right thing for Buster. We miss him everyday. What is left of poor little Buster is in the picture above.


Belle's Story
Mr and Mrs Davies, Blakeney,Gloucester. KC affix Rockybar.

Last year we bought a puppy from the internet, a beautiful blue Chihuahua bitch. We had been waiting for years for a blue chihuahua to come along and this one seemed perfect and Kennel Club registered. We didn't view the dog until we picked her up but left a £100 deposit.

The woman and her husband seemed nice enough and seemed to know what they were talking about. We didn't have much experience with Chihuahuas so her information seemed useful. We picked the dog up a few days before she turned 7 weeks old, at the time we didn't think anything of it after all we had been waiting nearly 7 weeks to get her!

On the way home the pup had diahorrea which again seemed to be okay as the journey was four hours back home but after a few days it seemed to be getting worse and worse.. in the end she was taken to the vets and treated for it. The vet made sure she was okay and did a full check up for my parents and found a heart murmur, as you know some puppies can puppies have heart murmur's but the vet seemed concerned, he informed us he would need to see Belle again in a few weeks time to see if it had cleared at all. In the end this was diagnosed as Patent ductus arteriosus.

Belle had to have open heart surgery at a few weeks old which has damaged her as a puppy, she became a little timid as she had to stay at the vets over a long weekend whilst the healing took place.

We got straight onto the phone of the breeder as this operation was worth quite a few thousand pounds, we had been told at the time that this condition could be hereditary and so we wanted to make sure the breeder could get in touch with the other couples who took one of the litter and ensure their puppy was okay. We were told at this point by a vet that without the operation Belle would have probably died before reaching 1 year old.

The breeders refused to take responsibility for this problem, refused to give any money back or take the dog back (which we really didn't want to do anyway) or help out with any vets costs incurred. Instead we were told that PDA occured when we had bought the puppy... and is must have been the food we fed it on?

We successfully took the breeder to court on 24th Jan 2011. Breeder was ordered to pay £1650 compensation.


July 2010 Evie's Story
Linton's Pet Shop, Berkshire.

At the end June my partner and I visited a garden centre that had a pet shop. They were selling puppies in this pet store. We left the centre, but spent the next week thinking about one little pup we had seen. The following Saturday we went to see if she was still there. She was, we could cope with the puppy, and decided we would give her a home. She was an 11 week old Border Collie and we named her Evie.

We were told she came from a local private breeder and was one of 5. She had been given her 1st vaccinations and we had a vaccination certificate.

On Sunday I noticed she was a little lethargic and had some diarrhea. I put it down to the heat and the stress of moving. On Monday I took her to the vets just to check and to get her 2nd injection. She was admitted to the vets on Monday with an IV and antibiotics as the vet thought she was dehydrated and maybe getting over an infection. Sadly, on Wednesday she was diagnosed with Parvovirus and on Thursday our little pup passed away.

By Emily Tonge

Puppy Love say again, please don't buy pups from pet shops and always, always see pup with its mother in surroundings it was born.


Bailey's Story.
Purchased from Carol Cavanagh and Adrian Bicknell, KC affix Shimano.

Bailey, an alleged Kennel Club registered Dogue de Bordaeux puppy was purchased from a breeder of 18 years experience in the breed. The purchaser had researched the breed and asked the seller all the right questions before going to view the puppy at four weeks of age. On visiting the seller she asked to see the grandfather and father of the puppy who its alledged are champions, Casanova Von Canyaya and Tanakajd Szepe Zamorrow. She was impressed with their looks and asked to see the mother Wolfram Vampette together with her puppies and alleges she was told this was not possible as the bitch was very protective of pups so she viewed the mother separately before viewing the puppies.

There were only two puppies available, one male and one female, the buyer wanted a male but was concerned that the puppies eyes did not look quite right. She alleges she was told by the seller that it was because he had just woken and had sleepy eyes. The sale was agreed, the asking price of £1,500 for the puppy and arrangements made to collect puppy when he was old enough to leave his mother.

On the day of collection the buyer was still concerned with Bailey's eyes and alleges she questioned the seller again but was told as before it was because he was sleepy. Bailey was crated for his journey home during which he yelped and cried a few times but the new owner thought he may just be afraid of the car. On arriving home Bailey slept for hours, so long that his owner became concerned and contacted seller and alleges she was told that they were a lazy breed of dog and it was not unusual to sleep for long periods.

On awakening Bailey screamed, this happened every time that he woke from sleep. The concerned the owner who took him to her vet, who shared the owners concern about Bailey and asked if he could keep him at the surgery for a few hours to run some checks on him. On collecting him his owner was shocked to be told that Bailey had serious problems with his vision which required further investigation.. The vet prescribed medication, steroids, pain killers were prescribed as vet suspected meningitis, a full course of drugs was given by the owner but with little to no effect on Baileys condition. The vet suggested that the owner should take Bailey to see a Neurologist, he was referred to Davies veterinary specialists in High Gobion, Hertfordshire. Bailey's owner was advised that her puppy more than likely had Hydrocephalus or Syringomyelia and the specialist stated that he would be unlikely to live longer than six months of age and would not grow to normal size for a puppy of that breed. He did prescribe some drugs and there was a slight improvement but it was still difficult for him to gain any weight at all.

Bailey also saw an ophthalmologist who stated "Bailey is skinny in body condition with a roached lumbar spine and uneven gait suggesting hip weakness. He remains rather dull for a young puppy. Both eyes were open but there was marked epiphora from the right eye ,associated with lateral lower lid entropian."

During this difficult time Bailey's owner alleges she contacted the seller and asked asked if she would consider taking Bailey back, it is alleged she refused, leaving Baileys owner to continue to do the best she could for her ailing puppy. He was given the very best care and love but sadly aged just 13 weeks his back legs became paralyzed and his front legs were buckling. The vet said this was caused by pressure from the fluid on Bailey's brain. His little body could not tolerate a higher dose of drugs, so with a heavy heart and on her vets advice Bailey's owner released him from his suffering and pain and ended his short life.

Before Bailey was put to sleep, the process of trying to recover the money paid for him and his subsequent veterinary fees had already begun. It is alleged the seller stated that she would only refund the initial purchase price of Bailey and not the veterinary fees that had occurred since purchase. The owner felt at the time she had little choice but to accept the purchase price of the puppy of £1,500. Although under consumer law the owner was within her right to take the matter through the Small Claims Court. At point of sale purchaser was promised KC papers as soon as they were available, in the 5 weeks she owned Bailey KC papers were not received.

The story above was relayed to us by the purchaser, backed up with documents from vet and specialists


May 2010 Molly's story.
Bred By Karen Crowley Of Gravesend, Kent. KC Affix Apsledene

We spent 3 months researching, taking heed of health issues surrounding this breed. We were completely ignorant, we had never heard of puppy farming. We were aware of the breed problems, mainly heart and eye.

We saw and advert for a tri-girl, she was advertised as an only puppy. I contacted the breeder and arranged to see her. Everything seemed perfect, the house was clean, the breeder informed us she only bred one litter a year. The Breeder is Kennel Club Registered which at the time gave us reassurance as we believed they were well respected and part of the establishment.

The puppy for sale was one out of two in the litter and it didn't take us long to agree to buy her and paid the breeder a deposit. We called her Sweet Molly. The first sign of trouble was when molly was 3 months old, for no apparent reason she would yelp, on one occasion she screamed very loudly, We took her to the vets on numerous occasions, checking all sorts of things without result.

We were careful when walking as she never seemed to be able to walk very far without looking exhausted. Sometimes she would stop and refuse to walk. More often than not she would have to be carried home. Eventually the Vet decided she should have her back legs x rayed, he suspected she might have a problem with her hips, the results showed she had dysplasia in both hips and her knee was popping out, which is probably the reason for the yelping. (Luxating Patella) For a while she seemed to improve, all of a sudden she became much worse.

We had a sweet little dog who had severe problems with all four legs. Molly could not walk. We decided with the Vets approval to take her to a leading joint specialist. The news was bad, he said she had severe case of Syringomelia, it was inoperable and he didn't believe she would make her second birthday. Molly was given back to us, she was waggy tailed, bright and pleased to see us.

We were devastated when we received this information. We thought we had been so careful. I wrote to the Kennel Club, explaining everything, they basically sent a political fob off letter. So if a breeder is Kennel Club Registered it does not mean anything at all. We live with a ticking bomb, except we do not know when it is going to go off!!

Mollys Health Issues.

  • Luxating Patella
  • Osteo Arthritis
  • Hip Dysplasia
  • SYRINGOMYELIA

  • Elsie's Story
    Mr. P. Whelan, Houghton Regis, Dunstable, LU5 6JS.

    I had been looking to buy another Whippet as company for my 5 year old whippet, for some time, and couldn't believe my luck when I saw one being advertised in my local paper. We phoned the number immediately and arranged to go that afternoon and see her. She was brought out to us and the first thing we noticed was that she had a cough. My husband said that we were worried that the cough was kennel cough, but we were reassured by the man, who we thought at the time was Mr. Whelan. He said that these were the first whippets they had bred and didn't realise they were so sensitive to the cold, and that they had turned her heater up in her kennel, as the cough was due to the cold weather we had been having. We collected her the next day and the same man gave us a bottle of medicine for her to take for her cough. (the bottle had no vet's label on to say who the medicine was for, or what dosage.)

    The following day after we had visited our vet, my husband phoned back and spoke to the man who we still thought was Mr Whelan. We told him that the vet had questioned marked kennel cough. He told us we could have our money back if we took the dog back. There was never any question of us taking Elsie back as she was part of our family now. It wasn't until Elsie deteriorated and we were told that she had had pneumonia, that I phoned up again. This time I did speak to Whelan, who had been on holiday. He was very aggressive in his tone and wouldn't let me speak, he kept talking over me. I asked him for help towards the vets bill which was still ongoing. He told me he needed to think about it, but wasn't promising anything. I took advise from the dog lovers breeders association, and wrote Whelan a letter and sent it recorded delivery, I asked for him to pay the vets bill and compensation. The next day Whelan called me and was furious for sending him a recorded delivery letter, and also for not waiting for him to get back to me. It was the same as last time, him doing most of the talking and not listening to what I had to say. He thinks that because he offered me my money back right at the beginning and I didn't accept it, then everything was above board. He also said that the puppy had been RSPCA checked and also checked by his vet and was deemed fit. If that was the case, why was she taking medicine. The phone call ended abruptly when he hung up on me. I have now reported him to the RSPCA, who supposedly checked the puppy, the trading standards, consumer advise and the local paper who his advert appears in.

    To date; Elsie has been to the vet 5 times, and has another appointment on Wednesday She has been admitted and hospitalised while they put her on a drip. She has had pneumonia. She has suspected kennel cough. She is so riddled with worms, she has been treated twice, the worms are coming out both ends, alive! She has had these for a month now, and still they keep coming. She is underweight. She has had diarrhoea and vomiting. Sticky runny eyes. As her first inoculations were such a long time ago, the whole course will have to start again. Elsie is nearly 14 weeks old now and as a pretty poor start to her life.

    Susan Baverstock.

    The name of this breeder is Mr. P. Whelan, Houghton Regis, Dunstable, LU5 6JS. Please be aware! If you have bought a sick puppy from this seller please inform Trading Standards and South Bedforshire District Council. You may also be interested to know this kennel was featured on Rogue Traders


    Puppy Love would like to say that we have been investigating dog breeders who sell to pet shops and through small ads for years, we have yet to find an ethical licensed breeding establishment where dogs get the care they need. No decent breeder would ever sell pups to a pet shop... do not believe otherwise. The puppy farmers are at the bottom of the chain of greed, the pet shops and dealers rob you and make the biggest profit from misery, shame on them ! Also a quick word about advertisers, radio stations and local press e.g. Yorkshire Post, Manchester Evening news make a hefty profit from misery too, they take the money to advertise for the pet shop then evade any questions about ethics, there is no limit to the amount of people who's conscience is eased by a few pounds.


    2009 Bella's Story
    Dogs4us Leeds

    Bella was a beautiful Yorkshire terrier, purchased from Dogs4us and registered with Dog Lovers Registration certificate. She was much loved by her owners who were heartbroken when at just seven months of age and after months of complication's Bella died from a massive seizure. Despite vets best efforts there was nothing they could do to save her. Bella was just a few days over Dogs4us 6 month guarantee so the store refused her owner's any recompense. Bella was bred in Carmarthenshire on an establishment licensed by Carmarthen Council and was featured channel fives expose. The breeder is E. Harries, Maesbryn Kennels in Pencader Carmarthen. As far as we know this breeder is still breeding so be aware! Puppy Love will say again, you cannot expect healthy pups to be bred in conditions shown in the expose. The bitches are over bred and weakened, the stud dogs are stressed. It doesn't take much intelligence to realise you could never find a happy socialised puppy bred in one of these god forsaken premises.


    2009 Jacka's Story
    Dogs4us Leeds

    Jacka was purchased from DOGS4US pet shop in Bramley Leeds and registered with Dog Lovers Registration. In August 2008. Four months later, a few days before Christmas, Jacka was put to sleep. He had intra-hepatic shunts and possible extra-hepatic shunting vessel cranial to the renal cavity, a congenital condition present from birth. All Jacka's litter mates would have the same problem,have you purchased a sick westie from Dogs4us, if so let us know. Jacka was born on a farm in Carmarthenshire licensed by CCC, Jacka was bred by Mrs H B Morgan. LLwnfallen. Carmarthen council are are very lax in upholding license conditions or the animal welfare act and we found dogs in this establishment with matted coats, rotten teeth and eye infections,these conditions were confirmed by vets and we have all vet reports on the dogs we rescued from this farm. RSPCA were given statements and vet reports but decided not to prosecute. However the breeder was interviewed under caution and improvement notice served. She will remain on RSPCA radar should there be further complaints.

    Jacka belonged to Robert, 10 year old son of the family and was Robert's first ever puppy. Poor Jacka never stood a chance, however Dogs4us vet signed him as fit for sale. Is it time the veterinary profession started to refuse to sign pups as fit for sale if they cannot pick up on these kinds of illnesses?


    2009 Dilly's Story
    Dogs4us Leeds

    Dilly was bought from DOGS4US pet shop in Bramley Leeds,and registered with a Dog Lovers reg certificate. She was very sick and would not eat or drink. Dilly spent most of her first few weeks in the vets on drip and twice she was not expected to live. She had coccidosis,thankfully she did pull through but at an immense cost to her new owners. Dogs4us would not help with vets bills so Dilly's owners are taking Dogs4us to court. Dilly was also bred on a farm in Carmarthenshire her breeders name is Evans, Veindre Farm, Pencader. Since our investigation this breeder has closed down voluntarily.

    Puppy Love had investigated this farm previously and found dogs so very stressed that they spun in circles endlessly. We asked Carmarthen council to revoke the puppy farmer's license in December 2008, but they refused to pay any heed to our concerns. If they had revoked license then Dilly would not have been for sale in the pet shop. This shows a total lack of concern by Carmarthen council for you the consumer. What gives them the right to license these establishments and then wash their hands or bury their heads in the sand when the complaints come back to them ? It is a scandal that all over Wales dogs are bred in this way and suffer because of local council total ineptitude. The Welsh Assembly talk about new legislation yet they cannot ensure the basic legislation is upheld today. The Animal Welfare Act and license conditions are breached on a daily basis. For the past 20 years campaigners have complained only to be patronized and told the situation is under control, we know this to be a huge lie as the channel five expose has just proven. Being responsible for animal welfare is a serious job and should not be taken lightly, especially when there are so many licensed dog breeding establishments in Carmarthenshire. The head of public protections Mr Philip Davies freely admits he has never set foot in a puppy farm or as he likes to call them breeding establishments, yet he continues to defend the puppy farmers and deny the cruelty.


    2009 Izzy's Story
    Dogs4us Leeds

    Izzy was also purchased from Dogs4us and registered with DLRC who deny they register puppy farms. Izzy had deformed ribs,breathing problems because her nasal passages were not properly developed, an enlarged heart and other problems and remember this....Dogs4us vet signed her fit for sale as he did with all these dogs. Again Dogs4Us refused any help with vets bills,so again court action will be taken against them. Dogs4us did offer full refund for Izzy as though she was a faulty washing machine but her owner refused as she loves Izzy dearly. Again a dog bred in Wales to make quick money by a Miss M Jones, Pantgwynbach, Llanfyrnacn, Pembs. Izzy has recently been diagnosed with serious hip dysplasia which means more pain and suffering for this little dog.


    2009 Buster's Story
    Dogs4us Leeds

    Buster is a Basset and he too was purchased from Dogs4Us and registered with DLRC. His owner soon realised Buster was having trouble walking. He was lame and diagnosed with joint laxity. After a prolonged campaign against Dogs4us his owner was refunded half of Buster's cost but money to help with vets bills was never forthcoming. Buster was bred by Pam Davies, Ace Kennels Cefn Cloch Farm Meidrim Carmarthen. Do you see a pattern developing here? The parent's of such pups probably live with constant pain yet they are still bred from. No vet examines the dogs to see if they are fit to breed and no animal welfare officers do more than a quick check once a year.


    2009 Amber's Story
    Dogs4us Leeds

    Amber, a Golden Retriever, was very ill soon after purchase from Dogs4Us and she was diagnosed with Parvo Virus which can be a killer and highly contagious. She spent days in the vets on drip and did manage to pull through. Her owner is pursuing court case to try and get compensation for vets bills. Amber was also bred in Carmarthen.


    Emma's Story
    Aquapets, Tolworth Broadway, Surbiton, Surrey

    Nine years ago my mum presented me with a surprise Cavalier puppy as I was thinking of getting a companion for Charlie. Mum bought her from our local pet shop but I wasn't too perturbed as we had always gone there for pet supplies. I had the pup vetted and was told she had a significant heart murmur. I spoke to the pet shop owner who had bought the pups from a 3rd party and when I traced it back to its origins it was indeed from a welsh farm. I have since discovered it was a puppy farm. Of course I kept Emma because I didn't want her sent back where she would probably have been put down.

    Emma was a nervous pup which is unusual for a cavalier. She had a good life with us, we are animal mad (since Emma we have only taken on rescue cats and rabbits) but her little life was marred and cut short by the health issues that we are in no doubt were inherited from callous interbreeding/over breeding of defective "puppy machines", how could anyone do this to sweet sweet trusting cavaliers?????

    Emma had an inherent heart murmur from a pup, she developed inherited diabetes, she developed cataracts early in life and went blind. Apart from the heartbreak of seeing your beautiful friend develop these conditions, if you love her you try to put right what you can and this involves huge financial burdens too!

    Emma was on heart tablets, she was injected every day by me with insulin to control the diabetes, I paid for her cataracts to be removed by a top eye veterinary opthamologist in London so she could see again.

    Emma was not insured so I worked out that her treatments cost me somewhere in the region of £8,000. of course I don't begrudge a penny!

    "HOW MUCH IS THAT DOGGY IN THE WINDOW" - think, how much is it really going to cost you!!!

    Emma died in my arms at the vets just before Christmas 2009, she had a massive seizure. I am so so sad and at the same time very angry, because of these evil puppy farmers untold sadness has been caused to my whole family.

    The pet shop Emma came from was Aquapets, Tolworth Broadway, Surbiton, Surrey. The address in Wales was in town called Maesbryn.

    Nine years ago there was not much publicity about the wicked practice of puppy farming, now there is!, So there is no excuse! Please please take heed from mine and the other stories, DO NOT buy these puppies, help the campaign, STOP IT NOW!

    Sue Rawlinson


    2008 Duffy's Story
    PUPPIES WORLD, Romford.

    Duffy was featured in the Y Byd ar Bedwar programme on puppy farming in Wales which was screened on S4C in Dec 2008. Since the programme Puppies World has closed down but again we believe the owner Stacy Hayward is now selling pups from her home under a pet shop license from Crays Hill, Billericay, please be aware as she will still be buying in pups from the same puppy farms to sell on. If you live in that area you might like to complain to the council?

    Duffy had many internal problems, her digestion has always been very poor meaning she doesn't get the nourishment she needs from her food. Also she has a heart murmur.Her owner has spent a lot of money to get her well and she still has ongoing problems.

    Duffy was bred on a farm licensed to keep 89 dogs by Carmarthenshire Council. Carmarthen Council is very lax upholding license rules and he animal welfare act.

    Duffy's owner was successful in taking Stacy Hayward owner of Puppies World to small claims court and the judge awarded in her favour, he ordered Stacy Hayward to pay back all veterinary fees to Duffy's owner. Well done that judge, these pet shop owners need to know they cannot continue to dupe unsuspecting buyers and get away with it. Together we can make a difference. If you would like to watch the Y Byd ar Bedwar documentary you can do so here


    The pups below were all bought from THE RETREAT owned by a Tania Mcintosh.

    Despite having a large file of complaints against this seller Ayelsbury Vale council took no action against her.....shame on them!

    The Retreat has now closed but we are reliably informed Tania Mcintosh is still selling pups in the Dunstable area....please be aware.


    2007 Belle's Story

    Belle's Story...told in her owners words......

    In April 2007 Belle was diagnosed with Idiopathic genetic epilepsy,the vet said that this form at her age was very rare and both her parents would have had to have had it, so they should have never have bred from them in the first place.

    She was put on Epiphen but this drug had to be upped as she was still having mini fits so in the end she was on 45mg twice a day with the added potassium bromide once a day. In the end they think this is was killed her due to the young age that she started to have fits, her liver just gave out even though we had regular blood tests. The blood that they took from her 2 weeks before she died was so thick with fat that they couldn't even see through it and this was after 12hours of starving.

    Poor Belle had HD in both hips, her right was worse than her left and the right hip socket was hardly there. She was on previcox and synaquin meds and was in the end down to 15min walking once a day due to her severe pain. The vet said she when she reached two years of age she would need surgery.

    Then after xmas Belle was limping on her front legs and was on a different pain killer that didn't seem to work and so we went to see a specialist who gave her more xrays and a camera was put in to the shoulder joint to which he found a large amount of inflammation so put a capsule of meds in to the joint and gave us tramadol to give to Belle, which she hated!!! This didn't work.

    Then in February.

    Belle couldn't move and was sick and wouldn't eat her food, this wasn't like her at all as she loved her food. We took her to see Del (vet) and we knew that we wouldn't be bringing Belle back home as you could see in her eyes that she had given up. When Del put the cannula in her paw, Belle just gave her her paw as if to say I've had enough. She died in a peaceful way she was in our arms and licked us in the very last breath she took.

    I would like people to know our story as we were sucked in big time as the retreat wasn't dirty or smelly it was clean and the pups we are bright and seemed happy, we were even told that mum wasn't there as these pups were found and had to be re homed, not that they were puppy farm pups bought in for resale.

    Jackie.


    Bailey's Story

    This beautiful puppy was bought at Retreat by kind-hearted people who didn't know the background of their purchase.

    Bailey came from a puppy farm and has many health problems.

    Bailey will not see his first birthday, he will be in too much pain by then and will have to be put to sleep His owner and the family will be heartbroken to lose a much loved pet. They have spent countless pounds on vets bills and yet they must still suffer emotional pain when the time comes to say goodbye to their much loved companion.

    His ailments are as follows....

  • Persistent Cough due to immune suppression.
  • Bi-lateral medial patella luxation due to shallow trochlear grooves and severe alignment abnormalities.
  • Severe instability of joints.
  • Arthritis and muscle wastage in back legs.
  • Severe arrhythmia (Severe irregular heartbeat).
  • Liver shunt.
  • Overshot jaw.
  • Keratitis (infection on corneas of eyes which left them damaged).
  • On/Off gastro-intestinal problems.

  • Mylo's Story

    Mylo another pup from The Retreat was a little luckier, he was very ill soon after purchase and it was found he had Gaurdia a parasitic infestation making him very poorly. His new owner has two more dogs and Mylo infected both, one older dog nearly lost her life. Numerous trips to vets and hundreds of pounds spent in vet fees plus heartache and worry.

    Most pups bought over the internet, advertisements in newspapers and pet shops will have come from puppy farms... this is a fact.

    Mylo can now look forward to a happy life we hope but his mother and father will still be locked in some dark, dirty hovel, frozen in winter and roasted in summer. They will have spent their lives in a cage producing litter after litter of sickly pups for you, the public to buy. They see no vet if they are ill and when their useful days are over they will be shot or clubbed to death.

    Do you really want to keep these evil people in business? Please think twice before buying a puppy from a commercial outlet selling lots of different breeds. No matter how cute these puppies may look, think about the poor mothers who have borne these puppies and are continuing to suffer at the hands of the Puppy Farmers & Agents for financial gain only. Only you, the public, can help bring an end to this horrific trade.

    The owners of these pups want you to read this and take heed, they want to spare you the pain they have suffered.

    If you do buy a sick pup report it to your trading standards and local council immediately.

    Please, if you are looking for a pup consider a rescue dog, there are hundreds in rescues all over the UK through no fault of their own. If you want a specific breed ask your local vet for the name of an ethical reputable breeder.